Business Portal Privacy Policy

1. Introduction

OutEasily, Inc. ("we," "us," or "our") operates the OutEasily Business Portal. This Privacy Policy describes how we collect, use, and share information about you and your business when you use the Business Portal.

By using the Business Portal, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Business Account Information

• Contact name and email address
• Business name and contact information
• Role within the organization
• Account credentials

Venue Information

• Venue name, address, and contact details
• Accessibility features and information
• Photos and descriptions you upload
• Operating hours and other business details

Usage Information

• Actions taken in the Business Portal
• Features used and frequency of use
• Device and browser information
• IP address and access times

Verification Information

• Information provided during venue claim verification
• Phone numbers used for verification calls
• Documentation submitted to verify ownership

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Business Portal
• Verify venue ownership and claims
• Display venue information to OutEasily users
• Generate analytics about venue performance
• Send notifications about reviews, analytics, and account activity
• Respond to support requests and inquiries
• Detect and prevent fraudulent claims or misuse
• Improve our services and develop new features
• Comply with legal obligations

4. How We Share Your Information

Public Venue Information

Venue information you provide, including accessibility details, photos, and descriptions, is displayed publicly on OutEasily to help users find accessible venues.

Review Responses

Responses you post to user reviews are publicly visible alongside the original review.

Service Providers

We share information with vendors who perform services on our behalf, such as hosting, email delivery, and analytics. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request.

Business Transfers

If OutEasily is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Analytics Data

We provide analytics about how users interact with your venue listings. This analytics data:

• Contains aggregated, anonymized metrics only
• Does not identify individual users
• Includes view counts, search appearances, and similar engagement metrics

We do not share personal information about OutEasily users with businesses.

6. Team Member Data

When you invite team members to your business account:

• We collect their email address and role assignment
• Team members create their own accounts with their personal information
• Account owners can see team member names and roles
• Team member activity within the Business Portal is logged

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account information is retained while your account exists
• Venue information may be retained even if you close your account, as it has value to users
• Review responses remain visible as long as the associated review exists
• Verification records are retained for fraud prevention

When you close your account, we remove your personal contact information but may retain anonymized business data.

8. Your Rights and Choices

Account Information

You can access, update, or delete your account information through the Business Portal settings. You can also request account deletion by contacting us.

Communications

You can manage notification preferences in your account settings. You can opt out of promotional emails while still receiving transactional notifications about your account.

California Residents

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to delete personal information. We do not sell personal information.

European Residents

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, port, and erase your data. Contact us to exercise these rights.

9. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we take steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Business Portal. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

OutEasily, Inc.
Email: privacy@outeasily.com